Recruitment
Dane County’s Department of Public Safety Communications has professional positions for emergency dispatch personnel to receive and dispatch requests for 85 law enforcement, fire and emergency medical services. Communicators answer over 600,000 emergency and non-emergency calls annually and operate complex communications equipment. Successful candidates will be placed on an eligibles list to become part of Dane County’s 9-1-1 public safety dispatch system.
In order to become a Communicator with Dane County Public Safety Communications, the applicant must have a minimum of six months experience operating two-way radio equipment, performing data entry, or high-volume telephone answering, including significant public contact.
An applicant must be able to type neatly and accurately and analyze and react quickly and effectively to stressful emergency communications situations.
A criminal record check is done on each applicant once an oral interview is completed.
A review of practical abilities is done to assure that the applicant will be able to perform the required duties necessary in this often-stressful occupation. The new applicant must be willing to work any shift assigned, which will include weekends and holidays.
We anticipate beginning a recruitment for Communicator in April/May, 2009.
At that time, Information on recruitment and applications will be available from:
Dane County Employee Relations Division
City-County Bldg. Room 418
210 Martin Luther King Jr Blvd
Madison, WI 53703
608-266-4125
http://jobs.countyofdane.com
All Public Safety Communicators begin their career with 4 weeks in our training academy, under the direction of the Support Services Manager. The academy consists of an intensive program that prepares new communicators to handle the situations they will encounter at the console. Internal operating procedures, crisis intervention, stress management and resource availability are only a few of the academy’s offerings. A 40-hour Emergency Telecommunicator Course is presented. The training also includes Emergency Medical Dispatch and Emergency Fire Dispatch certifications, a requirement for all employees of PSC.
http://www.emergencydispatch.org/cert_home.php?a=certHome&b=certOverview